- Online access to operating system updates and upgrades
- 24x7 support help desk
- Comprehensive coverage, including normal wear and tear and accidental breakage
- Online Return Material Authorization (RMA) support
- Services dashboard
- User assessment/access to online training
- Spares pool management
- Same day shipment of replacement device
- Device Diagnostic service
- Device Commissioning (application loading and configuration management)
- Optional visibility service
Need a higher level of care? Zebra OneCare Select service delivers more capabilities. If a device needs repair, Zebra ships out a replacement as soon as you notify the company and prior to receiving the broken unit. Zebra'll even commission your mobile computer so it's ready to use on arrival. No matter what time of the day or night you have a problem, Zebra experts are ready to help. Select service provides a technical support help desk with 24x7 availability. Want visibility to better manage assets within your environment? Zebra cloud-based visibility service option, powered by the Asset Visibility Platform, provides the location, condition, health, usage patterns and repair history of your device to enhance overall productivity within your business.