- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
HPE Care Pack Support Plus-tjänsten tillhandahåller heltäckande hårdvaru- och programvarutjänster som ökar tillgängligheten i din IT-infrastruktur.