- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
HPEs tekniska programvarusupport tillhandahåller heltäckande tjänster och kostnadsbesparande uppdateringar som hjälper dig förbättra prestandan och tillgängligheten hos programvara från HPE och andra ledande leverantörer.