- Online access to operating system updates and upgrades
- 24x7 support help desk
- Comprehensive coverage, including normal wear and tear and accidental breakage
- Online Return Material Authorization (RMA) support
- Services dashboard
- User assessment/access to online training
- Spares pool management
- Same day shipment of replacement device
- Device Diagnostic service
- Device Commissioning (application loading and configuration management)
- Optional visibility service
When time is of the essence and you need to minimize downtime as much as possible, choose Zebra OneCare Select. This service includes everything in Zebra OneCare Essential, with increased service levels that deliver faster, more immediate issue resolution, including around-the-clock live agent access and a next business day replacement device that is ready to use, right out of the box.